Position Summary
The Manager of Community Engagement & Communications helps ensure that every congregant feels welcomed, connected, and cared for through strong communications and storytelling; serving as a welcoming point of contact for prospective and new members; and coordinating outreach, pastoral care support (hesed), and development stewardship.
This role supports membership engagement, pastoral care coordination, donor stewardship, and synagogue communications, working closely with clergy, staff, and lay leaders.
This is a relationship-centered position that uses communications as a primary tool for building community.
Why This Role Matters
This position helps us live our deep commitment to the idea that people should feel seen, cared for, and connected – especially in a growing congregation where personal relationships require intentional attention.
Core Responsibilities
1. Synagogue Communications (60% of role)
- Manage synagogue communications plan in collaboration with clergy and staff
- Produce content and coordinate the gathering of content for newsletters, weekly emails, website, and social media
- Maintain and regularly update website content and event listings
- Lead the synagogue’s social media strategy and execution, including regular creation and posting of engaging content (posts, stories, short-form video) across platforms such as Facebook and Instagram to highlight synagogue life and drive participation
- Maintain synagogue calendar and contact lists (Google Calendar, Constant Contact)
- Support Zoom and other digital platforms for programs and communications
- Capture and document synagogue life through photography and short-form video at programs and events, with a focus on content for social media and communications
- Serve as media contact and support basic public relations efforts as needed
2. Membership Engagement & Community Connection (40% of role)
- Serve as a welcoming point of contact for prospective and new members
- Coordinate onboarding for new households and follow-up check-ins
- Partner with the Membership Committee to connect congregants with programs, committees, and volunteer opportunities aligned with their interests
- Track engagement and help ensure that members feel known and included
- Help identify members who may be disengaging and proactively reach out to them
- Support clergy and the Hesed Committee in caring for congregants experiencing illness, loss, or major life transitions – This role supports clergy without replacing pastoral leadership
- Coordinate visits, meals, rides, and volunteer support
- Maintain confidentiality and sensitivity
- Help ensure that no congregant “falls through the cracks”
- Support donor cultivation and stewardship efforts – This role supports development but is not responsible for major gift solicitation
- Coordinate thank-you notes, follow-ups, and informal relationship-building
- Track stewardship touchpoints
- Partner with clergy, Executive Director, and lay leaders on relationship-based fundraising initiatives
Qualifications
- 3-6 years of experience in nonprofit, community, education, or communications work
- Strong interpersonal skills and emotional intelligence
- Excellent writing, editing, and basic graphic design skills
- Comfort initiating conversations and building relationships
- Strong organizational skills and attention to detail
- Discretion and trustworthiness with confidential information
- Proficiency with tools such as Google Workspace, Canva, WordPress, email marketing platforms, and social media
- Familiarity with the rhythms and traditions of Jewish life
Reports To
Executive Director, with close collaboration across clergy and the Membership, Hesed, and Development committees.
Compensation & Schedule
- Salary: $65,000-$70,000
- Benefits: Health insurance, retirement contribution, synagogue membership, paid time off, professional development
- Full-time position with occasional evenings and weekends for programs and events
- Anticipated start date: mid-May to early June 2026 (flexible)
How to Apply
To apply, please email the following:
- A cover letter sharing your interest in this role and relevant experience
- A resume
- Samples of your work, including marketing materials, writing samples, and/or links to social media accounts or campaigns you have helped create or manage
Please send your application materials to our Executive Director, Sahar Oz, at careers[at]societyhillsynagogue.org with the subject line:
“Manager of Community Engagement & Communications – [Your Name]”
Applications will be reviewed on a rolling basis until April 10.
We look forward to learning more about you.
Equal Opportunity & Inclusion Statement
Society Hill Synagogue is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.